Returns & Exchanges
At Moida K-Beauty, we want you to love your skincare journey. If you are not completely satisfied with your purchase, we offer a hassle-free return policy for unopened and unused products within 30 days of delivery.
Initiate Your Request
Log in to your account and select the order you wish to return, or contact our support team with your order number and the reason for the return.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all safety seals are intact and including the original packing slip to avoid processing delays.
Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 business days of approval.
Receive Your Refund
Once our quality control team inspects and approves the returned items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing